SUPPORT CENTER

Deleting a Pool

Be careful when you are deleting a Pool, make sure that you keep a copy of all data including responses and questions that you wish to save, as deleting can be potentially irreversible after 30 days and can only be recovered by a system administrator before that timeline.

Step-by-Step Guide #

1. You can delete a Pool from the ‘Create’ tab when viewing a Pool #

You can delete a Pool from the 'Create' tab when viewing a Pool

2. Click to open the ‘Pool Actions’ menu #

Click to open the 'Pool Actions' menu

3. Then click on ‘Delete Pool’ #

4. Click on the ‘Confirm Delete’ button to delete the Pool #

Additional Information #

Some things to be aware of when deleting pools:

  • When you delete a pool it can not be recovered without intervention by the System Administrator.
  • Any question within the pool will be deleted and cannot be recovered without intervention by the System Administrator.
  • Any packages that contain questions within this pool will have reference to these questions removed.
  • Any responses that have been entered by participants for questions within the pool will be deleted.
  • All analytics will be removed for questions in this pool.

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